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Pre-Designed Bags

Ordering

How can I order?

Ordering from GBAG is easy! Just register to create an account, so you can view wholesale prices and quantity discounts. You will receive order confirmations via email, and can check your order status and view your order history when logged in to your account.

Can I add my logo to a Pre-Designed Bag or change the materials or trim?

Pre-Designed Bags are only available as shown on the website. If you want to change the materials or trim, or to add your logo, please place a Custom Bag order and we’ll be glad to make your bags exactly the way you would like them!

How long will it take to receive my order?

Orders will be processed and shipped the next business day. When you will receive your order depends on the shipping option you choose-- we offer UPS Ground (standard 2-7 days), 3-Day Select, 2nd Day Air, Next Day Air, and Next Day Air Early A.M. All orders ship from Los Angeles, California. The cost of shipping and transit time will be automatically calculated at check out.

Do you sell to individuals for personal use?

We sell to retailers and resellers who need a minimum of 1 carton/100 pieces. For smaller quantities, you can order our sample packages.

Can I order samples?

Yes, samples can be ordered online. We currently have 2 sample collections available: SSP1: Shopping Bag Sample Collection of 4 Animal-Inspired Shopping Bags GSP1: Grocery Bag Sample Collection of 5 Produce-Inspired Grocery Bags

What is your minimum order quantity (MOQ)?

1 carton/100 pieces

What is your maximum order quantity?

You can order as many as we have in inventory - our website updates to reflect current available quantities. If you need more than what is currently available on our website, please email us the details (quantity, design and desired delivery date) and we’ll let you know when we can ship them to you.

Do you require a deposit on Pre-Designed Bag orders?

Full payment on all orders is required at check out. We accept Visa, MasterCard, American Express and PayPal.

Is it safe to order online from you?

Yes. All online transactions are secured with state-of-the-art bank-level SSL encryption to keep your financial information safe.

What is your privacy policy?

At GBAG, our relationship with you is our most valuable asset. Keeping the information you entrust to us safe and secure is our highest priority. We will never sell, rent or share your information with anyone, and will only use your information to fulfill your orders and service your account. During initial account setup, you will be subscribed to our mailing list to receive new product announcements and information on sales and other product promotions. If you don’t wish to receive non-service-related communications, you may opt out at any time.

Pricing

Your prices are so low. Are your bags really high-quality?

Yes, quality is the hallmark of our bags—we use premium materials, high-quality construction and eco-friendly full-color printing. Because we design, manufacture and sell directly to our customers with no middleman and no sales commissions, we are able to pass the savings along to you. And if you are not happy with your order for any reason, you can simply return it in the original packaging for a full refund, including the shipping cost. We will even arrange pick up of your return from your location if you wish.

Do you offer volume discounts?

Yes, we offer progressive discounts for larger quantities. All quantity discounts are reflected in your shopping cart pricing at checkout.

Does your price include shipping?

No. Our prices are based on FOB Los Angeles; domestic shipping is not included. Your shipping cost, based on the shipping method you choose, is automatically calculated at checkout.

Do I have to pay tax on my order?

GBAG sells wholesale to retailers and resellers. If you have a resale license, you do not need to pay tax. If your purchase is for personal use, you will need to pay 8.375% California sales tax.

Do you have seasonal or other pricing promotions?

Yes, we do have special promotions from time to time. You’ll see information on any current promotions when you log in to your account, and will also receive notification by email.

Shipping

Where do your shipments originate from?

Los Angeles, California.

What is your standard shipping option?

UPS Ground.

Is expedited shipping available?

Yes, we offer UPS 3-Day Select, UPS 2nd Day Air, UPS Next Day Air and UPS Next Day Air Early A.M. in addition to our standard option (UPS Ground).

Can I ship one order to multiple locations?

No, each order ships to one location. To ship to multiple locations, please place a separate order for each ship-to address.

Do you guarantee delivery dates?

We guarantee shipping dates, but cannot guarantee delivery dates. GBAG is not responsible for delays caused by weather conditions, flight and transportation delays and other circumstances that are beyond our control.

Are shipping charges refundable if I return my order?

Yes, if you are not happy with your order for any reason, we will refund your shipping cost as well as the cost of the merchandise. We will even arrange for pick up of your return shipment if you wish. If you are not satisfied, you pay nothing.

Return/Exchanges

What is your return/exchange policy?

If you are not happy with your purchase for any reason, we will refund or exchange your order. Please email customer@gbag.biz to request a Return Merchandise Authorization (RMA) number and note it on your return shipping label. Then return your order in the original packaging-- if you wish, we will even arrange for pickup of your return shipment. We will process your refund within 3 business days of receipt.

Where should I send my return?

Our return address is listed in your order confirmation email for your convenience.

Payment

What payment methods do you accept for online purchase?

Visa, MasterCard, American Express and PayPal.

What are your payment terms?

Payment in full for your order is required at checkout—there are no terms available for online purchases. Satisfaction is 100% guaranteed when you order from GBAG-- if there are any problems, we will exchange or refund your order including shipping charges.

Compliance

Are your bags compliant with government safety standards?

At GBAG, our goal is to not only meet required standards, but to exceed them. The lead allowance in California for general products is 300ppm, and for children’s products is 90ppm. Our bags have passed the CA Prop 65 lead test with NO lead detected on the bag body or handles. View the official testing report.

Design Ideas

I have a great idea for a bag. Do you pay for new bag concepts?

The Design Ideas section of our website is a bag design marketplace where creative designers can upload their designs so customers seeking inspiration and fresh ideas can view and/or purchase them. Designers are paid a commission when their design sells.

Do you charge designers a fee to sell their designs on your website?

No. Part of our mission is to provide our customers with a marketplace where they can view and purchase bags or bag designs, or find ideas and inspiration to create their own designs. We do not charge designers to showcase their designs on in the Design Ideas section of our site because we want to encourage the free flow of eco-friendly bag design ideas. A greener world with more beautiful bags is reward enough for us!

Miscellaneous

I would like to sell GBAG. Do you hire sales representatives?

No, we only sell directly to retailers and resellers to keep costs low for our customers’ benefit.

Custom-Designed Bags

Materials & Options

What bag shapes can I choose from?

You can choose from any shape you see on our website in the Pre-Designed Bags or Custom Bags sections. Shapes we’ve created for other customers include rectangular bags with square or rounded corners, square, boat-shaped, messenger, lunchbox, and even round and drawstring styles. If you don’t see the shape you want, check our Design Ideas section for ideas from designers—there are some fantastic and fresh shapes/silhouettes there that may interest you.

What materials can I choose from for my bags?

The material choices for bags are:

  • laminated non-woven PP
  • laminated woven PP
  • PET
  • laminated RPET
  • non-woven PP
  • cotton
  • nylon
  • polyester

All of these materials are recyclable and eco-friendly.

What do the materials abbreviations stand for, and how are they made?

  • PP is polypropylene, a plastic known for its strength and durability. It is recyclable and degradable.
  • PET is polyethylene, a plastic known for its flexibility and smooth finish. It is recyclable.
  • RPET is a plastic “fabric” made from recycled bottles. It is recyclable, but not degradable.

All of our materials and inks are eco-friendly—that’s one of the hallmarks of GBAG.

What is the difference between woven and non-woven PP?

  • non-woven PP - the material is laid flat, not woven, so the surface feels much smoother, almost like cotton, but it’s not as strong as woven PP.
  • woven PP – non-woven PP is shaped into strips that are then woven together. Bags made of woven PP are stronger than non-woven, and the surface is more textured and a bit rougher than non-woven PP.

What finishes are available?

Finish options are:

  • Gloss-Laminated – has a definite polish and shine to it
  • Matte-Laminated – adds protection without the sheen of gloss-lamination
  • Metallic Laminated – adds both protection and a metallic sheen - available in gold, silver, bronze or any other color desired
  • Non-Laminated

All of our laminated bags are made with eco-friendly materials and ink. Laminated bags are much stronger than regular non-woven bags without lamination—an average-size laminated bag can hold up to 50+ lbs, while a non-laminated bag can hold around 30+ lbs.
Adding a laminated finish (whether gloss, matte or metallic) provides poster quality printing and makes the bag easy to wipe clean with a damp cloth. Gloss lamination is especially easy to clean. Bags can be laminated on the outside and on the inside, for longer beauty, better wear and easy cleaning—this works especially well for grocery bags, since items in the bags may occasionally spill or leak.

What handle choices are available?

The material choices for handles are:

  • self material (same as bag material)
  • non-woven PP
  • nylon webbing
  • cotton rope

Nylon webbing and cotton rope are the strongest handle options. Handles can be whatever length you specify.

What piping choices are available?

The material choices for piping are:

  • self material - bag material folded over onto itself and laminated for strength, beauty and durability
  • non-woven PP
  • webbing

Piping can be done in whatever accent color you choose, and it adds strength and durability to the bag because it reinforces the seams and corners.

What other trim and add-on options are available?

Other available trim and add-ons include:

  • bottom inserts – these add stability and strength to the bag bottom, and can be cardboard, PE (plastic) board or non-woven wrapped board – if you’re not sure which to choose, ask us – we’ll be happy to provide guidance
  • zipper/Velcro/button closures
  • shoulder straps
  • extra pockets inside or outside the bag
  • custom labeling and adding your logo
  • information tags

If there’s something you would like added to your bag that’s not listed here, please contact us – we’ll be happy to accommodate any request if we can.

How can I choose which will work best for my customers’ needs?

Here are some factors to consider that may help you choose the right options for your bag:

  • How much weight should the bag hold? If you will need to carry more than 30 lbs, such as grocery bags and cooler bags, we recommend choosing our woven PP material, nylon webbing handles and bottom inserts for added strength and stability.
  • Will the bag be used to carry groceries or liquids?
    If so, we recommend lamination inside and outside the bag for easy cleaning.
  • How durable and long-lasting should the bag be?
    Laminated woven PP bags wear the best, so if your major concern is the durability, we recommend you choose woven pp.

We’ll be glad to help you decide which material, finish and trim options will work best for you. Please contact us and let us know how you anticipate the bags will be used, and we will provide our recommendations on the best choices for you.

What if I want something not listed above?

At GBAG, if you can imagine it, we can create it! If you want something not mentioned here, please contact us and let us know. We will find a way to create the bag you want!

Can you create custom artwork for me?

If you would like custom artwork, please visit the Design Ideas section of our website to view designs created by designers around the world. If you still don’t see a design you like, our world-class design team can create one for you!

Are your inks eco-friendly?

Yes, we only use eco-friendly inks and materials. The lead allowance in California for general products is 300ppm, and for children’s products is 90ppm. Our bags have passed the CA Prop 65 lead test with NO lead detected on the bag body or handles. View the official testing report. (link to Test Report)

Ordering

What is the general order process for Custom Bag orders?

The order process is simple:

  • You submit your artwork and design specifications and order details via our website or by emailing us
  • We send you a quote
  • After the order is placed, we provide a digital (or physical pre-production) sample for your approval
  • After you approve the sample, we produce and deliver your bags

Please note: Custom Bag orders are manually processed and cannot be tracked on our website

What is your minimum order quantity (MOQ) for a Custom Bag order?

5000 bags

What is your normal Custom Bag order processing time?

Normal turnaround time is 7 to 8 weeks after approval of the digital or physical pre-production sample.

Is rush order processing available?

Yes, with air shipping and payment of a rush processing charge, we can deliver an order in as few as 3 weeks after approval of the digital or physical pre-production sample. The amount of the rush processing charge depends on delivery timeframe and order quantity.

Do I have to pay for customs and other import-related fees?

No, GBAG covers all of these costs and handles all import logistics.

Do you provide a pre-production sample?

Yes, a digital sample is provided for each order free of charge. For orders with critical color, a physical pre-production sample can be requested for an additional charge.

How long does it take to receive a pre-production sample?

A physical pre-production sample usually takes 2 to 3 weeks to deliver, to allow us time to make the plates, produce the sample, and ship it from overseas.

What artwork formats do you accept?

We accept .ai, .eps, .pdf and .psd files.

How do I submit artwork?

You will need to submit individual artwork for the front, back, sides and bottom of your bag, and our designer will create an printing layout for your approval. Large art files can be sent via Dropsend.com to art@gbag.biz. Laminated bag artwork specifications Nonwoven bag artwork specifications

Pricing

What factors contribute to the cost of an order?

Quantity, size, material, number and size of plates needed for printing, and turnaround time.

Do you require a deposit on Custom Bag orders?

Yes, a 50% deposit is required to start production.

How do you determine the cost of the plates?

Plate cost is determined by the size of the bag and the imprinting area, and normally runs from $100-$180 per plate.

How do I know the number of plates needed for my artwork?

Each color needs a plate. For normal 4-color process printing, 5 plates are needed (CMYK + white). All the colors are printed including white. For logos, fine lines or large block of colors, additional plates for spot colors may be used, to a maximum of 7 plates total.

Packaging

Do you provide custom packaging?

Yes. Our standard packaging is 100 pieces per carton, but custom quantity packaging is also available upon request.

Can you print a client’s custom information on the cartons?

Yes, cartons can include whatever information and specifications you wish.

Shipping

What is your standard shipping option?

Ocean freight to Los Angeles followed by UPS Ground shipping to the final destination.

Do you offer air shipping?

Air freight shipping is available for large order quantities. With air shipping, your order will be shipped to the international airport closest to the final destination and we will arrange for ground transportation from the airport to your distribution facility.
UPS, FedEx or DHL can also be used for door-to-door air shipping of smaller quantities. These options are more expensive, but delivery is faster and more reliable.

Returns

What is your return policy?

Because they are made just for you according to your specifications, Custom Bag orders are not returnable. If there is a printing error on your order, please contact us within one week of receipt of your order so we can reprint or issue a refund.